Scope
This policy describes DealDog's mobile app, public website, and supporting services. DealDog is operated by Snowball Industries LLC for users in the United States. The service and this policy are provided in English (U.S.). In this policy, “DealDog,” “we,” and “us” refer to Snowball Industries LLC.
DealDog is a deal discovery and recommendation service. It is not the retailer, seller, payment processor, or fulfillment provider for purchases completed on third-party sites.
Information you provide
Account and profile
When you create an account, DealDog handles your email address, chosen name or username, account identifier, authentication state, and related account metadata. Password credentials are handled through the authentication systems used by the service.
Preferences and retired legacy records
You may provide categories, preferred retailers, budget ranges, deal-temperature preferences, free-text interests, and notification choices. DealDog uses these details to configure the product and personalize results. Historical accounts may also have retired Hunt queries, price limits, store filters, or match records. Those legacy records are not used to create, match, or deliver new Hunts and remain account-linked only for audit and deletion.
Free-text shopping interests are optional. DealDog uses its own rules and keyword matching to classify an interest phrase for app functionality and personalization. This processing does not send your interest phrase to a third-party AI service provider. User-query expansion and personalized feed ranking also use first-party processing rather than external AI. The phrase you enter remains part of your DealDog preference data, together with any structured result. You can remove interests in Shopping Preferences or include them in account deletion.
Feedback and support
DealDog handles votes, dismissals, hidden-store or category choices, deal reports, and other feedback you submit. If you contact support, we receive the message, contact details, and any diagnostic or account information you choose to include. Do not send passwords, access tokens, or payment-card details.
Activity and recommendation information
DealDog records product interaction to operate and improve the service. Depending on how you use the app, this can include:
- Saved deals and saved collections.
- Search queries, result counts, and search history.
- Deal views, clicks, saves, unsaves, shares, and recommendation impressions.
- Votes, dismissals, “not interested” feedback, and hidden stores or categories.
- Recommendation request identifiers, rank or position, source, and serving time.
- Streaks, badges, and daily activity where those features are enabled.
- Deal identifiers associated with an interaction.
Some of this activity is linked to your account. DealDog also handles aggregate or unauthenticated interaction records where an account identifier is not available.
Device, notification, and diagnostic information
If you enable notifications, DealDog receives an Apple push-notification token and stores it with platform, account, activation, and last-seen information for generic notification delivery. Apple also processes notification delivery through Apple Push Notification service. The daily check-in reminder is scheduled locally on your device.
Retailer-link requests can include platform and user-agent information. Production web infrastructure can also process ordinary request information such as IP address, request path, time, and security logs. The app measures elapsed time and cache performance on the device for operational diagnostics. The current app does not include a third-party advertising or crash-reporting SDK.
Information stored on your device
DealDog keeps app settings and local product state on the device. Examples include appearance and notification preferences, onboarding choices, visible categories, saved collection identifiers, local votes and dismissals, activity history, deal-vault snapshots, push-token cache, and bounded deal or image caches.
DealDog stores its active sign-in session in the iOS Keychain. On upgrade, the app checks for an older app-local session record, migrates a valid record into Keychain, and removes the older value.
Signing out clears several account-scoped stores, but it does not guarantee removal of every local preference or cache. Removing the app causes iOS to remove the app container, subject to Apple's device and backup behavior.
How DealDog uses information
DealDog uses information to authenticate accounts, provide feeds and search, save deals, deliver generic notifications, remember preferences, personalize recommendations, measure product performance, detect abuse, keep the service secure, answer support requests, and improve deal quality.
First-party analytics such as clicks and recommendation impressions help rank deals and evaluate features. This is different from Apple-defined tracking across apps and websites owned by other companies. DealDog does not currently use the information for cross-app advertising tracking, and the iOS app does not request App Tracking Transparency permission.
Retailer and affiliate links
When you open an outbound deal or offer, DealDog may record the selected deal, account, platform, time, and user agent before returning or redirecting you to the destination. The destination can be a retailer, merchant, deal-community page, referral provider, or affiliate redirect. Stored destination URLs may already contain referral, campaign, or attribution parameters supplied by a source or destination.
Some links may be affiliate or referral links, and DealDog may receive compensation from eligible clicks, purchases, sign-ups, or other actions. Not every displayed link is necessarily an affiliate link. See the Affiliate Disclosure for more detail.
A retailer, merchant, deal community, referral provider, or affiliate provider may receive the destination URL and ordinary browser or network information and may process attribution under its own privacy policy and terms. Whether a particular attribution arrangement constitutes legally regulated tracking depends on the data, parties, technology, and applicable law; this policy does not characterize every affiliate arrangement the same way.
Service providers
The current app and service configuration use the following systems:
- Supabase for authentication and server-side user records such as profiles, preferences, saved deals, retired legacy Hunt records, votes, feedback, engagement state, search history, and push tokens.
- DigitalOcean for production web and API infrastructure.
- Apple for iOS distribution, platform services, and push-notification delivery.
Some backend workflows can use configured Google or OpenAI tools to process public deal-listing content. Custom shopping interests, user-query expansion, and personalized feed ranking do not send user content to those AI providers. Earlier versions supported optional AI processing of shopping interests; any earlier provider processing remains subject to the provider's applicable retention and deletion practices.
Data storage and retention
Data can be stored locally on your device, in Supabase, and in the DealDog production backend. Some account and activity information may exist in more than one of these systems while DealDog provides the related feature.
DealDog does not publish a fixed retention period for every record. Information is retained only as needed to provide and secure the service or meet applicable obligations. The exact retention schedule and backup-deletion practices require legal and operational approval before DealDog can make more specific promises.
Account deletion
DealDog provides deletion at Profile → Settings → Data & account → Delete Account. The app asks you to type DELETE and complete password, Google, or Apple verification for the account’s current sign-in method. When that flow completes, it removes the Supabase authentication identity and the account-linked records covered by the workflow, including profiles, category and free-text shopping interests, preferences, saved items, retired legacy Hunt records, votes, feedback, searches, interactions, recommendations, and device tokens. The app then signs the user out and clears account-specific local state.
The current source keeps a pseudonymous deletion-operation receipt so a failed or retried workflow can be handled without retaining the deleted account identifier after completion. Some information may remain where an applicable obligation or security need requires it. No fixed backup-expiry period is promised.
If you cannot access the in-app control or a deletion attempt does not complete, email privacy@dealdogapp.com. We may ask for information needed to verify that you control the account.
Security
DealDog uses HTTPS for the production API, account authentication, access controls, and platform security features. No service can promise absolute security. If you believe your account or data is at risk, contact privacy@dealdogapp.com.
Children's privacy
DealDog is a general-audience shopping discovery service and is not designed for children who cannot lawfully consent to account use in their location. If you believe a child provided personal information without required permission, contact us so we can review the account and available removal steps.
Regional privacy rights
Depending on where you live, you may have rights to request access, correction, portability, restriction, objection, or deletion. Send a request to privacy@dealdogapp.com. We may ask for information needed to verify your identity and will assess the request under applicable law. The in-app account deletion process is separate from other privacy-rights requests.
Changes and contact
We may update this policy as DealDog's account, retention, deletion, or service-provider practices change. The date at the top identifies the current version.
Privacy and deletion questions can be sent to privacy@dealdogapp.com. General support questions can be sent to support@dealdogapp.com.